Privacy and confidentiality.

Your treatment records

Records created in the course of your care are protected under the federal privacy rule known as HIPAA and, because this is a substance use disorder treatment program, by the additional and stricter protections of 42 CFR Part 2. In practical terms: we do not disclose that you are a patient here, and we do not release treatment information, without your written consent — except in the narrow circumstances federal law requires, such as a medical emergency, a court order that meets the standards of Part 2, or a mandatory report of suspected child abuse or neglect.

We do not bill insurance for office visits. That means no insurer receives a claim describing your diagnosis or your treatment. If you choose to use insurance at your pharmacy for the medication itself, or for lab work, that transaction is between you and those providers.

What this website collects

• The contact form. If you ask us to call you, we receive what you type — typically a name and a phone number. It is used to return your call and nothing else. It is never sold, traded, or shared with advertisers.
• Basic usage measurement. Like most websites, this one may record anonymous statistics such as which pages are visited and whether someone tapped a call button. This is counted in aggregate and is not tied to your identity or to any treatment record.
• What it does not collect. No medical history, no symptoms, no prescription information. Please do not send clinical details through a web form or email — call instead.

Email and text messages

Ordinary email and text are convenient but not secure. If you email or text us, do so knowing it travels across systems we do not control, and keep it brief — a name and a good time to call is enough. Anything clinical belongs on the phone or in the office.

Your rights

You may ask to see your records, ask for a correction, ask for a copy, and ask us who has received information about you. You may withdraw a consent you previously gave, in writing, at any time — that withdrawal applies going forward and cannot undo a disclosure already made in reliance on it.

Questions, or a concern

Call the clinic at 479-856-1505 or write to info@suboxrecovery.com, attention Privacy. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights, and doing so will never affect your care here.

Last updated September 20, 2026. This page is a plain-language summary for patients and is not legal advice.